1. Information We Collect

We may collect the following types of data:

1.1. Personal Information

• Name
• Email address
• Phone number
• Date of birth
• Payment details (for booking transactions, processed securely)
• Profile information (e.g., preferred sports, training history)

1.2. Non-Personal Information

• Device information (model, operating system, unique device identifier)
• App usage data (features accessed, time spent on the app)
• Log data (IP address, crash reports, analytics)

1.3. Location Data

• We may collect location data (if enabled) to provide location-based services, such as finding training centers or nearby sessions.

1.4. Data from Third Parties

• If you sign in using Google, Apple, or Facebook, we may collect basic profile data.

2. How We Use Your Information

We use collected data for:

• Enabling user registration and login
• Managing bookings and training schedules
• Sending notifications about training sessions, updates, or promotions
• Processing payments securely
• Improving app functionality and user experience
• Providing customer support
• Ensuring security and fraud prevention

3. Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data in the following cases:

• With Trainers & Coaches: To facilitate training session management
• With Payment Providers: To process transactions securely
• With Service Providers: For hosting, analytics, and push notifications
• Legal Compliance: If required by law, regulatory requests, or to protect user safety

4. Data Retention

We retain your data as long as you use FitPlay or as required by law. You may request data deletion at any time.

5. Security Measures

We implement industry-standard security protocols, including encryption, access controls, and secure data storage. However, no system is 100% secure, so users should take precautions as well.

6. Your Rights & Choices

• Access & Update: You can update your personal information in the app.
• Opt-Out: You can disable notifications or withdraw consent for data collection via settings.
• Delete Data: You can request account deletion via [support email].
• Third-Party Logins: You can manage permissions via Google, Apple, or Facebook settings.

7. Children’s Privacy

FitPlay is designed for all ages, including children. If a user is under 13 (or as required by local law), parental consent is required.

8. Third-Party Services & Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Users will be notified of significant changes.

10. Contact Us

For any privacy-related concerns, please contact:

Email: info@loyac.org

Website: www.loyac.org